Retail
retail

Pet Circle: Staff Welcome Pack

A pet-friendly welcome pack that shows appreciation. Practical, playful items and packaging that delights on arrival.

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Cotton tote bag
Insulated thermal bottle
Aluminium ball pen
Lanyard
Hard cover journal
Neoprene laptop bag
Cotton tote bag
Insulated thermal bottle
Aluminium ball pen
Lanyard
Hard cover journal
Neoprene laptop bag
Cotton tote bag
Insulated thermal bottle
Aluminium ball pen
Lanyard
Hard cover journal
Neoprene laptop bag
Cotton tote bag
Insulated thermal bottle
Aluminium ball pen
Lanyard
Hard cover journal
Neoprene laptop bag
Cotton tote bag
Insulated thermal bottle
Aluminium ball pen
Lanyard
Hard cover journal
Neoprene laptop bag
Cotton tote bag
Insulated thermal bottle
Aluminium ball pen
Lanyard
Hard cover journal
Neoprene laptop bag

The gift pack, also known as a swag kit, is given to new employees to welcome them to Pet Circle. It reflects its positive work culture, keeping the team motivated and excited about the opportunities.

Problem vs. Solution

When [Client Name] set out to refresh their merchandise program, they wanted more than just branded products. They needed merchandise that would excite their audience, stay true to their brand identity, and deliver real value. But getting there wasn’t simple.

Struggling With Inconsistent, Costly Merchandise

Managing merchandise internally had become a source of frustration. Multiple suppliers meant inconsistent quality and designs that didn’t always align with brand guidelines. Costs were unpredictable, deadlines were tight, and the team had limited insight into which products customers actually wanted. As a result, merchandise often arrived late, off-brand, or underperformed — turning what should have been a brand-building opportunity into a missed one.

A Streamlined Merchandise Program That Delivers

We partnered with [Client Name] to completely reimagine their merchandise process. By centralising design, sourcing, and fulfillment, we ensured every product consistently reflected the brand. With streamlined production and smarter forecasting, we reduced costs and cut turnaround times. The result was a merchandise program that not only looked great but also boosted customer engagement and maximised ROI.

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